This policy explains how SomaCheck handles information when you use the iOS app and related services.
Information we handle
- Account information: name, email address, user identifier, and authentication records.
- Check-in information: motion and gesture measurements, calibration examples, derived check-in results, session history, feedback, and self-care activity.
- Device and usage information: app interactions, app version, operating-system information, diagnostics, and crash information needed to operate and improve SomaCheck.
- Optional features: notification settings and information you deliberately provide through agent or support features.
How we use information
We use information to provide and personalize your check-ins, keep your account and history working, secure and troubleshoot the service, understand feature performance, and respond to support requests. SomaCheck does not use your information for third-party advertising.
Sharing
We use service providers for hosting, authentication, analytics, diagnostics, and message delivery. They process information for SomaCheck under our instructions. We may also disclose information when required by law, to protect users or the service, or as part of a business transaction with appropriate safeguards. We do not sell your personal information.
On-device and account-scoped data
Some history, calibration, and classifier data is stored on your device. Signed-in data is separated by account on the device. Signing out does not erase that account’s local history; another account cannot read it. Deleting an account removes that account’s scoped local data through the app’s deletion flow.
Retention and deletion
We retain information while needed to provide the service, meet security and legal obligations, resolve disputes, and enforce agreements. You can request deletion in Profile → Delete Account or by contacting support from the email address associated with your account. Backup copies may remain for a limited period before routine deletion.
Your choices
You can control motion, microphone, and notification access in iOS Settings. You can request access, correction, or deletion by emailing hi@joinsensie.com. Rights vary by location.
Security and changes
We use technical and organizational safeguards designed to protect information, but no system is completely secure. We may update this policy; the effective date above identifies the current version.
Contact
Questions: hi@joinsensie.com.